We offer free tracked standard shipping to the contiguous 48 states and Washington, DC, with no minimum spend.

Where we ship

We ship only to the contiguous 48 United States and Washington, DC. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands, Micronesia, the Marshall Islands, Palau, or APO/FPO/DPO military addresses.

Processing and delivery estimates

• Processing: 1 business day, Monday–Friday.
• Transit after dispatch: approximately 6–11 business days, Monday–Friday.
• Estimated total: 7–12 business days.

Business days are Monday–Friday, excluding public holidays. Our daily order cutoff is 2:00 PM GMT−5 (fixed UTC−05:00, year-round; no daylight saving adjustment). Orders placed before 2:00 PM on a business day enter processing that day and require 1 business day before dispatch. Orders placed at or after 2:00 PM, on weekends, or on public holidays enter processing on the next available business day. The estimated total of 7–12 business days is counted from the applicable processing start day. Delivery estimates are not guarantees. Carrier, weather, customs and destination-related delays can affect arrival dates.

Track your order

We’ll email tracking information once your order has shipped. Tracking may take some time to show its first carrier update. Follow the link in your shipping confirmation or visit our order tracking help page.

Address changes

Check your shipping address before ordering. If you notice an error, contact us promptly with your order number and corrected details. We cannot guarantee changes after an order has been processed or dispatched.

Delayed delivery

If your order has exceeded the estimated delivery window, contact us with your order number so we can help investigate.

Warehouse address

Room 1101, Block A, GLP Free Trade Center
530 20th Avenue, Baiyang Subdistrict
Qiantang District, Hangzhou, Zhejiang, China